ORM · SERM · Community Management

Helping brands stay visible, trusted, and credible online.

4+ years across crypto, Web3 and gaming — monitoring sentiment, catching reputation risks early, and turning community noise into insight that marketing, product and leadership can act on.

What I do

Three ways I protect the way a brand is seen.

01 / ORM

Online Reputation Management

Monitor sentiment across the web, catch reputation risks before they snowball, and manage reviews on Trustpilot, the App Store and beyond — so what people find matches who you really are.

02 / SERM

Search & Engine Reputation

Shape what shows up when someone searches your brand. Surface the signal, push down the noise, and make the first page tell the right story.

03 / COMMUNITY

Community Management

Run and grow communities on Reddit, Telegram, Discord and X. Keep them healthy and engaged, and turn their feedback into a direct line to your product team.


Impact

Reputation work that moved real numbers.

+30%
Community campaign participation
+25%
Positive user engagement
+60%
Organic brand mentions
+40%
Positive brand visibility in search
Top 10
Search visibility for branded queries

The story

From visual design to the front line of brand reputation.

2018–2019

The first big break

Freelance · Graphic / Motion Design

Started in web design and front-end, then leaned into visual concepts and planning. Launched my first Instagram page, @zef.lab, which led to working with Die Antwoord (represented by Roc Nation) — directing their Instagram visuals, tour design assets and live-show VFX.

2019–20

Broadcast motion design

NASH TV · Motion Designer

My first full-time role at Ukrainian TV channel “НАШ”, building graphic packages and animations for daily news — including broadcast visuals for public figures like Dmytro Gordon and Yevhen Murayev.

2020–21

Into crypto, Web3 & NFTs

Remote · Independent projects

Went fully remote and moved beyond design into blockchain and Web3. Launched my own NFT projects early in the boom, collaborated with artists and helped drive strong sales performance.

2022

Esports & media

Media Projects

Worked alongside media entrepreneur Alexey Kostylev and contributed to the media team of esports org Natus Vincere, supporting digital content and community initiatives.

2022–24

Community at game-studio scale

Supercell · Community / Clash of Clans

Drove community engagement for Clash of Clans — content, player involvement, moderating the official subreddit, audience sentiment analysis and feedback on updates. Handling reviews on Trustpilot and the Apple App Store is where Online Reputation Management became my focus.

2024–26

ORM & community at an exchange

Phemex · Community & Reputation

Deepened my work in Community Management and ORM at the crypto exchange Phemex: monitoring sentiment, flagging critical issues, supporting customer service and managing brand reputation across platforms — while working with power users and KOLs, attracting leads and running engagement events.

What’s next?

Open for opportunities.

If you’re building a brand worth trusting — in crypto, Web3, gaming or anywhere reputation matters — let’s talk. The fastest way to reach me is email.